Have you ever wanted to take a client by the collar, shake them around vigorously and demand that they take you seriously because you are the expert? If so, you are not alone. Whether you consider yourself an expert and want recognition or are looking to one day become one, you need to step back and ask why being perceived in that way is important.
Why We All Want To Be Seen As An Expert
Many of us desire to be seen as experts because we would like our opinions to be taken seriously. Others want to be respected and valued, partly to satisfy our own ego, but largely due to a belief that we know best and that things should be done our way.
However, being an expert is more than about getting people to listen. If that is all you can manage, then they will see through this shallow desire and not give you the status that you believe you deserve.
Respect is not the only thing we expect from being regarded as an expert. Many of us also think that we would be able to charge more and that people will line up to hire us. Unfortunately, that is not always the case. Many experts are largely unknown, even within their field, and do not demand high salaries. Being an unheard-of expert is of little value to your career.
In spite of all this, being perceived as an expert can be helpful when working with clients, and it does create the potential to attract better-quality work.
What, then, does it take to become an expert?
Time And Experience
There can be no doubt that expertise only comes with time and perseverance. It does not happen overnight, and there are no shortcuts to achieving a high level of expertise. The longer you do the job, the more you'll see and the less likely you'll be surprised by new scenarios.
One could argue that things move so quickly in Web design that lessons learned four years ago do not apply today. The majority of unexpected issues that arise when developing a website relates either to human error or to some element of user experience. Also, years of experience will improve your ability to solve problems. Even if the challenges are new, the fact that you have tackled so many before makes you more proficient at overcoming problems.
Obsessive Passion
We're not suggesting that only experience matters. For instance, we don't believe you should require a certain number of years of experience when employing somebody. Instead, look for a desire to learn, an ability to work in your company's culture and, most of all, passion.
The Importance Of Making Mistakes
At the heart of being a true expert lies one universal truth: you need to be willing to make mistakes, and a lot of them.
Without failure, we cannot hope to learn the best way to do things. Although learning from the failures of others is possible, nothing beats experiencing failure first-hand.
Most importantly, we need to learn to face our failures. When a project goes wrong, people tend to react in one of two ways. Some of us carry on regardless, denying the issue. Those who are never seen to fail are either too timid to try, for fear of public ridicule, or simply do not desire success enough to endure the sting of failure.
How To Ensure You Are Perceived As An Expert
Being an expert though never being appreciated as such is possible. Being knowledgeable is not enough; one also needs to be recognized for that knowledge.
How do you convince them that you are an expert and that they should take your opinion seriously?
Show Some Humility
The first step to being recognized as an expert is to stop insisting that you are one. People who are generally regarded as experts are often the last to call themselves one. In fact, they often go to great lengths to point out the limitations of their knowledge and to encourage others not to take their opinion as gospel.
People are suspicious of those who claim to be experts. Allow your knowledge to speak for itself, rather than insisting that people pay attention. But while saying that you are an expert is not wise, you could imply it in a number of ways. Most powerful way is context.
Use Context To Your Advantage
If you took some modern art out of a gallery and hung it in a primary school, it could be mistaken for children's painting. This is because context influences how it is perceived. The same is true with expertise.
Witness how managers take the opinions of consultants more seriously than their staff, even if both are saying the same thing. Consultants are paid more, and so their opinions are more highly valued.
Like a work of art in a gallery, your expertise will be recognized if it is experienced in the right context. For example, people will give your comments more weight if you are standing on a conference stage than if you are in a pub. Likewise, your expertise will be taken more seriously if it is read in a book than shared around a conference-room table.